VenueLista.com / Marketplace & Community

VenueLista (“VenueLista,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information collected through our digital and online properties, including but not limited to our website, mobile application, social media pages, marketing activities, live events, and other services (collectively, the “Service”). This Privacy Policy governs our practices regarding the collection, use, and disclosure of personal information and supplements any specific product or service privacy policies that may be provided at the time of data collection.

We collect the following categories of personal information through the Service:
a. Personal Information You Provide Directly
Users may provide personal information voluntarily, including but not limited to:
- Contact Data: Name, salutation, email address, billing and mailing addresses, phone number.
- Demographic Data: City, state, country of residence, postal code.
- Profile Data: Username, password, biographical details, profile picture, preferences, and linked social network profiles.
- Communications Data: Exchanges between users and VenueLista via chat, email, social media, or other communication channels.
- Marketing Data: Preferences for receiving marketing communications and engagement history.
- Payment Data: Payment information collected by our third-party payment processor, Stripe. VenueLista does not store credit card details.
- Transactional Data: Records of purchases made through the Service, including transaction history and event participation details.
- User-Generated Content: Photos, videos, comments, questions, event-related details, metadata, and other shared information.

b. Information Collected from Venue Representatives
For individuals who create events through VenueLista (“Venue Representatives”), we may collect additional data including:
- Event Data: Name and description of the event, venue details, registered attendees, event features.
- Business Details: Website, industry, representative contact information, banking details, and terms of service.
- Government-Issued Identification: Tax Identification Number, Social Security Number, or similar data required for onboarding and financial transactions, collected via Stripe.
- Capital Advance Data: Information provided for VenueLista’s financing program, processed through third-party financial partners.

c. Information from Third-Party Sources
We may collect personal information from external sources, such as:
- Public Records: Government agencies, social media platforms, public databases.
- Marketing Partners: Joint marketing efforts and event co-sponsors.
- Third-Party Services: Data from social media platforms or services linked to the user’s VenueLista account (e.g., Google’s YouTube API).

d. Automatic Data Collection
We, along with our service providers and business partners, automatically collect data related to Service usage, including:
- Device Data: IP address, browser type, device model, operating system, mobile carrier, network information.
- Online Activity Data: Pages visited, session duration, navigation paths, interaction with emails or advertisements.
- Precise Geolocation Data: Location data collected with user consent via mobile devices.
- Communication Interaction Data: Email open rates, message forwarding, tracking pixels.

VenueLista may use personal information for the following purposes:
- Service Delivery: Account setup, feature personalization, customer support, event management.
- Service Improvement & Analytics: Research, user activity monitoring, product development.
- Marketing & Advertising: Direct marketing, personalized advertisements, interest-based targeting.
- Compliance & Security: Fraud detection, law enforcement cooperation, Terms of Service enforcement.
- Aggregated & De-identified Data: Statistical analysis and business insights.

Users have the right to:
- Access or Update Personal Information: Edit account details via the Service.
- Opt-Out of Communications: Unsubscribe from marketing emails and texts.
- Control Cookies & Tracking: Adjust browser settings or use opt-out tools for personalized advertising.
- Manage Privacy Preferences: Customize settings within the Service, including data sharing with third-party platforms.
- Close Account or Delete Content: Request account deactivation or content removal.

We implement industry-standard security measures to protect personal information. However, no system can guarantee absolute security. Data retention follows applicable legal and operational guidelines, ensuring information is stored for legitimate business purposes.

Any information collected through SMS or mobile communications is used solely for operational, transactional, or service-related purposes, in accordance with applicable data protection laws.

VenueLista operates in the United States and may transfer personal information to other jurisdictions where data protection laws differ.

The Service is not intended for individuals under the age of 18. If we inadvertently collect data from minors, we take appropriate measures to remove such information.

VenueLista reserves the right to modify this Privacy Policy at any time. Updates will be posted on the Service with an amended effective date. Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.